Being an Exchange Server user we all know that error may
come from any simple resources or our daily routine task. So we know how to
deal with it.
Mounting is very important process, in this process
database available for all services that are running under Exchange Server
environment. In Microsoft Exchange Server, when you access data from the
Exchange Server Database (EDB) file, it is mounted after running Information
Store Service. But sometimes it happens that EDB file refuses to mount and it
remains inaccessible. From here the problem begins and this situation may occur
due to numerous reasons, including database corruption also. This becomes the
cause of data loss and now we need for Exchange recovery. There are two methods
for this. One is we can use our backup file and second one is with any
professional third party commercial tool like Stellar Phoenix Exchange Server
Recovery.
Now we come to the error, what type of error message pop
up when you mount the Exchange Server database on server, which is running MS
Exchange Server:-
“An internal
processing error has occurred. Try restarting the Exchange System Manager or
the Microsoft Exchange Information Store service, or both.
ID no: c1041724
Exchange System Manager”
ID no: c1041724
Exchange System Manager”
Along with the above error message, you may also see the below events in
Application Event Log of Microsoft Exchange Server:-
1. Event Type:
Error
Event Source: MSExchangeSA
Event Category: (14)
Event ID: 9175
Description: The MAPI call ‘OpenMsgStore’ failed with the following error: The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0526-00000000
Event Source: MSExchangeSA
Event Category: (14)
Event ID: 9175
Description: The MAPI call ‘OpenMsgStore’ failed with the following error: The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0526-00000000
2. Event Type:
Error
Event Source: ESE
Event Category: Logging/Recovery
Event ID: 413
Description: Information Store (3932) First Storage Group: Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1811.
Event Source: ESE
Event Category: Logging/Recovery
Event ID: 413
Description: Information Store (3932) First Storage Group: Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1811.
Possible
Reasons:-Following are the causes that may be responsible behind such type of
scenario:-
§ Deletion of Exchange log files by
virus.
§ Running eseutil /p command on
damaged database.
§
Jet
Engine errors
Resolution:
- In such case you have to go for Exchange Server recovery software for
repairing and recovering Exchange database.
Exchange Recovery Tool is specifically designed to carry out in-depth
scan of entire Exchange Server database and extract all inaccessible data from
it. Stellar Phoenix
Mailbox Exchange Recoverysoftware repairs and restores damaged Exchange Server database in all cases
of corruption. It restores all EDB file objects, such as emails, notes,
contacts, tasks, calendar entries, journal, and more for almost every version
of Exchange Server.